FAQ

How to Place an Order

Shopping with us is simple and straightforward:

  • Explore Our Collection: Browse our catalog and pick the items you love.

  • Add to Cart: Click “Add to Cart” for each product you want.

  • Review Your Cart: Double-check product details, quantities, and prices.

  • Checkout Securely: Enter your shipping info, choose a payment option, and confirm your order with ease.

Payment Security

We take your payment protection seriously:

  • Certified Compliance: Our checkout system is PCI-DSS certified, meeting international safety standards for handling payment data.

  • Encrypted Transactions: All sensitive details—like billing info and card numbers—are secured with end-to-end encryption.
    You can rest assured that every purchase is completely safe.

Processing & Delivery

Your order moves through two simple stages:

  • Processing: Orders are confirmed within 12 hours of payment and dispatched within 2 business days.

  • Estimated Delivery:

    • Domestic shipping: 3–8 business days

    • International shipping: 5–22 business days (depending on location and customs clearance)

Order Tracking

Stay updated at every step:

  • A tracking number will be emailed once your order ships.

  • You can also find this number in your Order History.

  • Use it on the courier’s website (UPS, DHL, etc.) to track progress and see delivery estimates.

Shipping Costs

All orders include free standard shipping—no minimum order required.

Product Assembly

No complicated setup! All items come fully assembled. Just unbox and use within minutes—no tools needed.

Returns & Refunds

We want you happy with your purchase. That’s why we offer a 30-day return guarantee:

  • Submit your return request within 30 days of delivery.

  • We cover all return shipping fees for a hassle-free process.

Customer Support

Need assistance? We’re here to help.
 Email:fzbrjd3479212@hotmail.com

For faster service, please include your order number and details about your inquiry (e.g., shipping, returns).
Our support team responds within 48 business hours (Monday–Friday, excluding holidays).